My Farmers company laptop was grossly infected with viruses (over 30 Chris said) and it attacked my browser and prevented me in doing any company business. Chris and Geeks lived up to their 4 hour diagnosis guarantee, and their 2-day for most repairs proposal. It was done quicker than promised. I got the call back to pickup the completed repair the next day, it was just overnight. Terrific. Chris also de-briefed me on the pickup to remind, teach me ways to prevent virus infections into the future. I was very happy and satisfied, Quick, direct, effective, problem solved and nice touches of excellent customer service. Fee was less than 3 figures, too. Chris even installed Spybot and Malware-Byte complimentary to further protect my laptop, beyond the call. Definitely will enthusiastic in my word of mouth testimony and referrals to them. Thank You.