Picking a good IT provider is critical to your computer’s health. Here are several things to look for:

  1. Are you comfortable with the person and the company they represent? Some of the most personal parts of your life are stored on your computer and trusting someone else with that can be difficult
  2. Do they have a warranty? If something goes wrong, will they be there to support you?
  3. Does the IT Pro talk in terms that you can understand? Is he or she condescending, or do they talk to you like a human being?
  4. What kind of professional certifications does the IT pro have? Certifications are often more important than having a degree in the IT profession.

There are great IT pros out there, sometimes it just takes a little bit of research to find the right one.